COVERAGE FOR THE THINGS THAT MATTER MOST TO YOU
Founded by West Georgia locals Joe and Sarah Thompson, 20 West Insurance was built on real-life experience and a passion for helping others. They set out to make insurance feel more personal, approachable, and genuinely helpful, because they’ve seen firsthand how important the right coverage can be.
We’re a licensed, knowledgeable team offering auto, home, life, health, Medicare, and commercial insurance from top carriers. No jargon. No pressure. Just honest guidance tailored to your needs. We know how confusing insurance can be, and we’re here to make things easier, especially for families and small business owners navigating big decisions. Come see us at 206 Bankhead Hwy in Carrollton, GA.
Whether you're shopping for coverage or just need someone to walk you through your options, we’re here with clear answers and caring support, so you can feel confident protecting what matters most.
Our Story
At 20 West Insurance, our story begins and ends with you, our client. We were founded with a clear mission: to simplify insurance and provide real solutions that protect your health, home, livelihood, and future.
As lifelong residents of West Georgia, we saw firsthand how confusing and impersonal insurance could feel. They built 20 West to change that, creating a place where families, business owners, and individuals could get trusted advice, personalized plans, and ongoing support without the pressure or confusion.
Our licensed team specializes in a full range of coverage, from auto and home to life, health, commercial, and Medicare. and more, we work with top-rated carriers to find the best fit for your needs and budget.
Whether you're planning for the unexpected or reviewing your existing coverage, our job is to make sure you're protected with clarity and care every step of the way.
Protecting Families
$5M+
Client Satisfaction
+90%
Client Well-being
40
Trusted Carriers
25+
Years of Experience
Insurance Options
Our Approach
01
Trustworthy + Local
We don’t just sell policies. We protect families like ours.
02
Experience + Impact
Over $5M in coverage secured and 500+ families protected across Georgia.
03
Warm, Personalized Service
Ensuring client satisfaction and peace of mind through dedicated service
04
Continuous Support
Monitoring and adapting insurance coverage to meet evolving needs
Client Experiences
Grace and Sarah were very helpful with getting my business insurance taken care of! The process was straight forward and they are some of the nicest people you can encounter in the insurance business! Thank you 20 West Insurance, I look forward to working again in the future!
-- Michael Dempsey
It was my great pleasure to meet and do business with Sarah and Joe Thompson Agent Owners of 20 West Insurance Agency LLC. Both of them are very sincere, caring professionals. I was introduced to them through Georgia Access. I was needing help badly getting health insurance for my daughter through Georgia Access. Because for some reason my Special extension had got canceled. Sarah and Joe worked on it right away and got her signed up with a very good plan and cleared up the Special extension and I paid for the plan in 2 days time. They took such a big worry off my shoulders.
I can't Thank them enough! I plan to use them from now on!
5 stars ⭐️ isn't enough! We have struggled for some time getting any answers for health insurance for my infant grandson and his Momma. As a first time Mom, my daughter in law was beyond feeling defeated. I googled and came across this company, hit Sarah Thompson name out of the list & when I tell you God sent her, I truly mean it! She went above and beyond for us and today they have INSURANCE! Hands down 🙌 recommend! With something like insurance it's nice to make a call & get LIVE PEOPLE! I can't Thank her enough ♥️
-- Emily Davis
-- Sarah Jones
Quick Glance of our carriers:
And many more!
COME VISIT OR GIVE US A Call!
Tel. 678-664-2051
Monday - Thursday
9:00 AM - 5:00 PM
Friday - 9:00 AM - 3:00 PM
(AEP Hours Fluctuate)
206 Bankhead Hwy, Carrollton, GA
** We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options.**